Shipping Policy
Thank you for shopping with Luminara Crystals. Each order is carefully packed with love and intention so your treasures arrive safely and filled with good energy.
Processing & Delivery
Every order is a unique treasure. We handle, pack, and ship your items with intention from our London Workshop within 1-2 business days.
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UK Shipping: Standard Delivery( Estimated 2-3 working days)
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International Shipping: Royal Mail International Tracked
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Europe: 3- 5 working days
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Worldwide: 6-7 working days
Tracking & Customs
Once your order begins its journey, you will receive a dispatch confirmation so you know your orders are on their way .
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Customs & Duties: International customers are responsible for any local customs fees, VAT, or import duties that may apply upon arrival.
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Delays: While we ship promptly, Luminara Crystals UK is not responsible for delays caused by local postal services or custom inspections.
Our Guarantee
We use protective, eco- conscious materials to ensure your crystals arrive safely.
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Damaged Items: In the rare event an item arrives damaged, please contact us within 48 hours with pho proof so we can assist you with a replacement or resolution immediately.